Privacy Policy
Introduction
Welcome to Rocky Mountain Transport Services. We are dedicated to providing top-notch Non-Emergency Medical Transportation (NEMT) services. This privacy policy outlines how we collect, use, and protect your personal information when you visit our website, www.rmtransportservice.com, or use our services.
Types of Information Collected
We collect various types of personal information from our customers, including:
- Name
- Email address
- Phone number
- Mailing address
- Payment information
- Health information pertinent to transportation services
- Any other information you voluntarily provide to us
How Information is Collected
We collect information through the following methods:
- Directly from you when you fill out forms on our website
- Through email, phone, or in-person communications
- Automatically through cookies and other tracking technologies when you visit our website
- From third-party sources as needed to provide our services
Purpose of Data Collection
The information we collect is used for the following purposes:
- To provide and improve our NEMT services
- To communicate with you regarding your transportation needs and our services
- To process payments and manage billing
- To comply with legal and regulatory requirements
- To enhance user experience on our website
- To send you promotional materials and updates, if you have opted in to receive them
Data Security Measures
We implement a variety of security measures to protect your personal information, including:
- Secure server environments
- Encryption of sensitive data
- Regular security audits and updates
- Restricted access to personal information to authorized personnel only
- Secure payment processing systems
Data Sharing
We do not sell or share your personal information with third parties, except in the following circumstances:
- To comply with legal obligations or protect our rights
- With service providers who assist us in operating our business and providing our services, under strict confidentiality agreements
User Rights
You have the following rights regarding your personal information:
- The right to access and obtain a copy of your personal data
- The right to update or correct your personal data
- The right to request the deletion of your personal data
- The right to restrict or object to the processing of your personal data
- The right to data portability
To exercise any of these rights, please contact us using the information provided below.
Contact Information
If you have any questions or concerns about this privacy policy or our data practices, please contact us at:
Rocky Mountain Transport Services
mel@rmtransportservice.com
(951) 901-0514
www.rmtransportservice.com
SMS Consent
If you opt-in to receive SMS notifications from us, your consent will not be shared with third parties. We use SMS communication solely for the purpose of providing you with timely updates and information about our services.